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Set up a POP3 or IMAP4 connection to your email in Outlook 2010 or Outlook 2013

Outlook 2010 Setup guide

If you’re using Outlook 2010 or Outlook 2013, you may be able to connect using Exchange instead of through POP3 or IMAP4. Connecting using Exchange gives you calendaring and collaboration features that you can’t get if you connect using POP or IMAP. For more information, see What else do I need to know? later in this article.

  1. Open Outlook. If the Microsoft Outlook Startup wizard appears, on the first page of the wizard, click Next. Then, on the E-mail Accounts page, click Next to set up an email account.

If the Microsoft Outlook Startup wizard doesn’t appear, on the Outlook toolbar, click the File tab. Then, just above the Account Settings button, click Add Account.

  1. Click Manually configure server settings or additional server types, and then click Next.
  2. On the Choose Service page, select Internet E-mail, and then click Next.
  3. Provide the following information on the Internet E-mail Settings page.

Under User Information:

  1. In the Your Name box, enter the name you want users to see when you send email from this account.
  2. In the E-mail Address box, enter your email address.

Under Server Information:

  1. Under Account Type, select IMAP or POP3. We recommend using IMAP because it supports more features.
  2. In the Incoming mail server box, enter the IMAP or POP server name. If you’re connecting to your Office 365 email, the IMAP or POP server name is outlook.office365.com. If you’re not using Office 365, see Find your POP or IMAP server settings later in this article.
  3. In the Outgoing mail server (SMTP) box, enter the SMTP server name. If you’re connecting to your Office 365 email, the SMTP server name is smtp.office365.com. If you’re not using Office 365, see Find your POP or IMAP server settings later in this article.

Under Logon Information:

  1. In the User Name box, enter your email address.
  2. In the Password box, enter your password. If you want Outlook to remember your password, make sure the check box next to Remember password is selected.
  1. At the bottom of the page, click More Settings, and then fill in the Internet E-Mail Settings dialog box as follows:

On the Outgoing Server tab, select My outgoing server (SMTP) requires authentication.

On the Advanced tab:

  1. Under Incoming server (IMAP), or Incoming server (POP3), next to Use the following type of encrypted connection, select SSL in the drop-down list.
  2. Under Outgoing server (SMTP), next to Use the following type of encrypted connection, select TLS, and then click OK.
  3. If you’re using POP3 and you want to keep a copy of your messages on the server, under Delivery, click Leave a copy of messages on the server. If you don’t select this option, all messages will be removed from the server and stored locally on your computer.
  1. On the Add New Account page, click Next. After Outlook tests your account, click Close to close the Test Account Settings dialog box.
  2. On the Congratulations page, click Finish.
  3. On the Account Settings page, click Close.
  4. If you’re using IMAP4, a message may appear asking you if you want to download folders for the mail server that you added. Click Yes. Use the Outlook user interface to select which folders to synchronize between the server and your local computer, and then click OK.

Find your POP or IMAP server settings

If you’re connecting to your Office 365 email, you don’t need to look up your settings. For Office 365, the server name for IMAP and POP is outlook.office365.com and the server name for SMTP is smtp.office365.com.

If you’re not connecting to Office 365 email, do the following to look up your settings.

  1. Sign in to your account using Outlook Web App. For help signing in, see Sign in to Outlook Web App.
  2. In Outlook Web App, on the toolbar, click Settings > Options > Account > My account > Settings for POP and IMAP access.
  3. The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the Settings for POP and IMAP access page under POP setting or IMAP setting, and SMTP setting.